Privacy policy
This privacy policy will explain how Cimigo uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Cimigo collects the following data:
- Personal identification information (Name, date of birth, gender, email address, mobile phone number, location, address, job title and company name)
- If you have answered a survey from Cimigo, we will hold far more extensive information possibly including income, education attained, occupation, marital status and the answers to all the questions in the survey answered.
How do we collect your data?
You directly provide Cimigo with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our events, products or services.
- Voluntarily complete a customer survey or provide feedback online or via email.
- Use or view our website via your browser’s cookies.
- Use our mobile applications.
Cimigo may also receive your data indirectly from the following sources:
- Facebook, YouTube, Instagram, Google, Zalo, Whatsapp, Viber, Linkedin, Ticketbox and any other platform you may use to interact with Cimigo, our staff, our events, our products, our services or our surveys.
How will we use your data?
Cimigo collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other events, products and services we think you might like.
When Cimigo processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Cimigo securely stores your data in an encrypted format on a secure, security-controlled access, server in our offices in Ho Chi Minh City, Vietnam.
Back up copies are maintained on Azure cloud servers (owned and secured by Microsoft) in Singapore. This data is also encrypted and transferred using a secure Hypertext Transfer Protocol Secure (HTTPS) link.
Cimigo will keep your data indefinitely, however, we may delete your data periodically if you are deemed to be inactive.
Marketing
Cimigo would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Cimigo from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email ask@cimigo.com.
What are your data protection rights?
Cimigo would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Cimigo for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Cimigo correct any information you believe is inaccurate. You also have the right to request Cimigo to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Cimigo erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Cimigo restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Cimigo’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Cimigo transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +84 28 3822 7727
Or email us at: ask@cimigo.com
Or write to us: Cimigo, 217 Dien Bien Phu Street, Ward 15, Binh Thanh District, HCMC, Vietnam
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Cimigo uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Cimigo uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Cimigo uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Cimigo sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Cimigo website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Cimigo keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 December 2021.
How to contact us?
If you have any questions about Cimigo’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Call us at: +84 28 3822 7727
Or email us at: ask@cimigo.com
Or write to us: Cimigo, 217 Dien Bien Phu Street, Ward 15, Binh Thanh District, HCMC, Vietnam
How to contact the appropriate authority?
Should you wish to report a complaint or if you feel that Cimigo has not addressed your concern in a satisfactory manner, you may contact the Authority of Information Security of the Ministry of Information and Communications. (CЏC AN TOÀN THÔNG TIN THUÔ. C BÔ. THÔNG TIN VÀ TRUYÊ` N THÔNG)
Information Security Department
8th Floor, Radio Frequency Building Building
115 Tran Duy Hung, Cau Giay, Hanoi.
Phone: +84 24 3209 6789
Fax: +85 24 3943 6684